Ask an Expert

Investment in stock and commodity markets are subject to market risk. Free call are only for paper trade to see our performance Don’t’ trade on free call, trade only on calls received through SMS with proper Targets and stop loss . Telephone trading tips should be ignored.

DUE TO SOME TECHNICAL UPGRADATION SOME OF OUR CONTACT NUMBERS HAVE BEEN CHANGED. YOU WILL NO LONGER BE ABLE TO CONTACT US ON OUR PREVIOUS NUMBERS. FOR ANY ISSUES AND QUERY PLEASE CONTACT US ON 07828760689. WE DON’T PROVIDE ANY GUARANTEE PROFIT SERVICE OR PROFIT/LOSS SHARING SERVICE. WE PROVIDE SERVICES WHICH ARE MENTIONED ON OUR WEBSITE ONLY. IF ANY PERSON TRY TO SELL SUCH TYPE OF PRODUCT KINDLY CONTACT US ON REGISTERED MAIL ID OR CONTACT NO. OUR MEDIUM OF SERVICE DELIVERY IS SMS ONLY. INVESTMENT IN STOCK OR COMMODITY MARKETS IS SUBJECT TO MARKET RISK.

COMPLAINT REDRESSAL
  • Home /
  • Compliant Redressal

Level 1:- At the first step clients requires to mail their query to their respective executives in writing at services@moneysecureinvestor.com. To ensure time-bound solution, the respective executive shall revert within 3 working days w.r.t redressal of such complaint.

Level 2:- If the client still wants to escalate the complaint, he/she can escalate the matter to Compliance Officer at sri.alka17@gmail.com , or can Contact at 07828760689. Here, we will try to assist the client with best possible solution adhering to the time span of 10 working days.

Level 3:- If in case the client is still not satisfied he/she can escalate the matter with the market regulators at www.sebi.gov.in. Please note that in case the client marks a copy of mail to all the levels, it will not be considered as escalated matter, it shall, in any case, start from level 1 and only in case of a separate mail after expiration or reply from the previous level shall the complaint be considered at next level.

Please note that in order to receive timely resolution over the raised grievance. The client should first highlight their complaint to Money Secure Investor only. In case if the client is not convinced with the solution provided they can highlight the query to the next level or market regulator.